State Farm® Insurance Agent Greg Duncan
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Chuck May
November 27, 2024
"I want to thank Rose at Greg Duncan State Farm office for her diligence and persistence and helping me communicate with the State Farm Corporate office during our claim process from this summers storms. She made sure all communications were properly filed and forwarded. Her continued efforts made our experience much easier and to a productive solution. Greg Duncan , his agents and all their clients are luck to have Rose working to make their lives easier. Thanks Rose."
Brenda Salmans
November 26, 2024
"Fantastic office and great to work with."
"Thank You Brenda -Greg"
Joseph Butts
November 22, 2024
"They have been awesome at handle any and all questions I have ever had about insurance."
"Thanks Joe! -Greg"
Melissa Velez
November 22, 2024
"So grateful to Richelle for going above and beyond in providing excellent care and service while purchasing auto and life insurance policies."
"Welcome to our agency Melissa! Glad Richelle got you taken care of! "
Shannon Stuart
November 21, 2024
"Was recommended by a friend by then have recommended him multiple times very efficient Keeps us posted along the way with our claim the wind blew a trashcan into my new car was very quick easy responsive"
"Shannon thanks for the review & referrals, we appreciate you! -Greg"
Jack Edward
November 20, 2024
"Very good and outstanding Insurance company Greg Duncan really takes care of his people and is on a personal level with them and his staff is outstanding to work with even if you have a random question, they will always try to help you out even if it does not involve with insurance"
"Thank you for the kinds words & review, we appreciate it! - Greg"
Michael Neubauer
November 18, 2024
"I've been with State Farm for nearly 30 years in Council Bluffs for auto and homeowners insurance. Even when the agent changed I stayed with this agency because of Rose. She has answered questions and provided help when I had claims to process. Greg is always helpful with any issues that might come up."
"Thanks Mike. We appreciate your loyalty all of these years! - Greg"
Janis Hunt
November 15, 2024
"Personalized help. Just like the good ol days !!"
"Thanks Janis! -Greg"
Zach Foster
November 14, 2024
"My family has had nothing but good information and good work from greg and his staff. Very professional and trustworthy in that regard. Would highly recromend to anyone who needed any type of insurance."
"Thanks Zach. We have always been blessed with great employees & it started with one of the best ever your grandmother! -Greg"
Michelle Grosskop
November 13, 2024
"Been with Greg since 2022 everyone is so nice. Rachelle/Rose who answers the phones 90% of the time I call to make my monthly payment she is very nice and sweet. She is kind, helpful, so polite and even allows me to make a payment over the phone, and sends me a receipt. They all are very nice and helpful."
"Thank you for the kind words & review Michelle! - Greg"
Jolene Odell
November 8, 2024
"I have had only the best service with Greg Young and his team! Always quick to answer any questions and notify my withbany changes!"
"Thanks Jolene, we appreciate you! -Greg "
Brent Spencer
November 2, 2024
"I have been with Greg Duncan State Farm for over a half a decade now and everybody in the office are very professional and kind and easy to work with. All the staff are willing to help you out and they do it in a very timely manner. Rose who answers the phone 90% of the time I call to make my monthly payment she is the sweetest woman and customer service person I have ever spoke with in my life she is kind, helpful, so polite and even though I'm only on the phone with her for about a minute because that's all it takes for her to have it paid and send me a receipt she is always caring while she is taking care of your bill, it's almost like talking to a friend rather than paying your bill."
"Thanks for the kind words, Brent! I agree Rose is amazing! -Greg"
Michele Simpson
November 1, 2024
"This office is always extremely helpful and friendly. The insurance packages offer great coverage and I feel safer knowing they have me covered"
"Thanks Michele! -Greg"
Richard Roberts
October 21, 2024
"The whole team is always helpful . I can be question or file a clam. They are the best."
"Thanks Rich! We appreciate you! "
Bryce Silva
October 16, 2024
"Greg Duncan- State Farm has been great to me everytime I’ve had a problem or whenever I call to make my payments some of the best customers service I’ve had in a while. 10/10"
"Thanks for the kind words Bryce! "
debbie carnes
October 15, 2024
"Always so efficient. When you call or go in the office they are awesome!!"
"Thanks Debbie! "
S Young
October 12, 2024
"Great team working in Greg Duncan’s office. Always so helpful."
"Thanks Sally. We appreciate you! "
Perthedia Berry
October 4, 2024
"I switched to State Farm a few years ago and I must say it was the best decision I made. They are prompt to resolve questions and situations, friendly and personal, and their customer service is above the bar. I referred several new potential clients and as a thank you I received a $10 local gift card! Thank Tanya and State Farm."
"Thank you for your business & referrals! We appreciate your business. "
Kelly McMullen
October 4, 2024
"I had a great experience! Shout out to Tanya as she was very helpful and easy to work with. Thanks again!"
"Thanks Kelly! Glad Tanya took good care of you. "
Derek Chanley
October 4, 2024
"Great people and they called me back on time . They gave me Great prices ."
"Thanks Derek! "
Joseph Brown
October 3, 2024
"Super fast helping with all my issues and very easy to work with."
"Thank you Joe! "
Lynn Walters
October 3, 2024
"Greg has provided several of my family members with higher state farm insurance at a lower cost!"
"Thanks Lynn! "
Tim Steinspring
October 3, 2024
"Good company to have great people to work with they have always treated me right"
"Thanks for the review Tim! "
Melanie Kinney
October 2, 2024
"I love this company so much my daughter and cousin have joined and are so thankful I told them about it Greg and his staff are so helpful and supportive not to mention very friendly"
"Thanks Melanie! We appreciate your referrals and loyalty! "
Rikki Aherns
October 2, 2024
"Justin is wonderful to work with. Very patient and professional. Glad I switched to State Farm!"
"Welcome Rikki! Glad Justin is taking great care of you! "