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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Thomas

April 3, 2024

5  out of  5 rating by Michael Thomas
"I had a major conundrum over Easter weekend that I desperately wanted rectified. My previous insurer failed to notify me that my auto insurance wasn’t current and told me that I needed a new quote (after being with them for 13 years). They were going to charge me $360/month for car insurance on two vehicles (over $200/month increase). Needless to say, I called most insurance companies in town to get another quote. Tanya from Greg Duncan’s office called me first (just after 9am on Monday morning). Tanya was empathetic, professional, and eager to help. She knocked off over $200 a month on my insurance and it was an absolute pleasure working with her. She made the entire thing completely painless. Honestly, she’s a life saver. I whole-heartedly recommend her and her company for insurance. I cannot see how you could be disappointed. 10/5"
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Kimberly Fisher

March 27, 2024

5  out of  5 rating by Kimberly Fisher
"We have been with State Farm for 39 years. Greg Duncan and staff give great customer service. We highly recommend getting all of your insurance needs at State Farm. Kim & Bill F."
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Mack Myers

March 25, 2024

5  out of  5 rating by Mack Myers
"Great experience! Justin is always available and accommodating to our insurance needs!"
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Melissa Velez

March 22, 2024

5  out of  5 rating by Melissa Velez
"So grateful to Richelle for going above and beyond in providing excellent care and service while purchasing auto and life insurance policies."
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Sean Kassinger

March 21, 2024

5  out of  5 rating by Sean Kassinger
"Greg Duncan State Farm in Council Bluffs is very accommodating. I was able to get my insurance the day I moved to IOWA. They also helped me when I moved across to Omaha, the entire staff has been great to work with. I only left their service because I moved out of the AOR. Unfortunately I moved to New Mexico and State Farm was kinda high and I had to switch companies. Anyway, thanks Greg and your staff for helping me right up to the last day!"
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Jerry Thomas

March 15, 2024

5  out of  5 rating by Jerry Thomas
"Great people!!!!"
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Becky Drapeau

March 1, 2024

5  out of  5 rating by Becky Drapeau
"The best insurance agent around :) Richelle set us up with our life insurance policies !!! Very easy process!!"
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Donnie Masterson

February 29, 2024

5  out of  5 rating by Donnie Masterson
"I have been with State Farm for years and I am very happy and pleased with this office. Great service, always prompt on answering questions and taking care of my family's insurance needs."
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Kim Coleman

February 29, 2024

5  out of  5 rating by Kim Coleman
"Working with Gregg Duncan at State Farm Insurance has been a pleasure. He is always there for any question's and making sure we are getting the most for our money. Having State Farm Insurance puts my mind at ease, there is always around the clock care! Kudos to Gregg Duncan, one of the State Farm has!"
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tracy charon

February 22, 2024

5  out of  5 rating by tracy charon
"Very helpful with getting the insurance I need. No more . No less"
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Chris LaFerla

February 21, 2024

5  out of  5 rating by Chris LaFerla
"Greg and his team have been responsive and caring when my family needs help. We’ve had a few claims and Greg personally has gone out of his way to assist, and then follow up with me after the claim has been processed and even after the work was done! I’d give more stars if I could."
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Rachel Bartek

February 15, 2024

5  out of  5 rating by Rachel Bartek
"I am beyond happy with the service provided by State Farm! I was involved in a small fender bender and am working with State Farm even though my own insurance is through another service. They have been unbelievably attentive and helpful in resolving the claim and I am so appreciative of their attention to detail and willingness to go above and beyond to help and make sure everything was handled correctly. A huge thank you to the amazing staff!!"
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Jon Schaben

February 9, 2024

5  out of  5 rating by Jon Schaben
"Greg and his office have always been very quick and responsive to help my wife and I with questions regarding our policies and beyond. I would highly recommend Greg’s office"
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Noah Dvorak

February 9, 2024

5  out of  5 rating by Noah Dvorak
"Greg Duncan and his team have been nothing but amazing to me! I have trouble understanding some parts of insurance however they make sure to break it down and explain it to me whenever I have tough questions. Richelle has also made my Greg Duncan experience so great! Always keeping me up to date and doing her best for me!"
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rick Sturm

February 7, 2024

5  out of  5 rating by rick Sturm
"Great people to work with..."
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Trina Thompson

February 6, 2024

5  out of  5 rating by Trina Thompson
"There always there to help me with any insurance issues and they always stay connected with me like doing business with them and Tanya is amazing to work underneath of."
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Jennifer Lee

February 6, 2024

5  out of  5 rating by Jennifer Lee
"I absolutely love how they always work with me and they are honest when asking them a question. Specially Rosemary she very friendly and very helpful. Thanks State Farm."
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Angela Clear

January 31, 2024

5  out of  5 rating by Angela Clear
"Greg and staff are the best! Always get any questions or issues taken care of. Definitely one of the best insurance agents around!"
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Bryant Dvorak

January 26, 2024

5  out of  5 rating by Bryant Dvorak
"Amazing group of insurance specialists. Easy to communicate with and super supportive of personal interests. Richelle is not only my insurance specialist but a great friend. She puts my needs and wants ahead of anything else. Great group of insurance specialists and people! Highly recommend giving this office a look if you are shopping for a new insurance agency!"
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Kyle R

January 24, 2024

5  out of  5 rating by Kyle R
"I have been with Greg for over 10 years. Initially started with investments and auto insurance, then life insurance, homeowners, more life insurance policies as my family grew. Every time you call you get a real person who is in the office, not a call center! You aren’t just another policy number, you’re a valued customer! I could not recommend Greg’s office more and always tell people to check it out when they ask about insurance."
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Adam Naylor

January 24, 2024

5  out of  5 rating by Adam Naylor
"Just recently switched to Greg and had the pleasure of talking with Tanya. Great personality and explains everything very well. I would recommend giving her a call if you're looking for insurance. Thank you Tanya"
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Richard Cordle

January 22, 2024

5  out of  5 rating by Richard Cordle
"Saved us 1100 on house insurance and 720 on our cars per year!"
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Brian Olsen

January 17, 2024

5  out of  5 rating by Brian Olsen
"I switched to Greg right after my previous State Farm Agent Retired. Greg’s office staff are unlike any other. They are always there for me with all my questions and concerns. Couldn’t ask for a better agent! Highly recommend!"
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Justin Moore

January 5, 2024

5  out of  5 rating by Justin Moore
"I have been with Greg Duncan for a very long time. he has always been extremely helpful with any issues that I've had. highly recommend"
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Wyatt Schmidt

December 28, 2023

5  out of  5 rating by Wyatt Schmidt
"I have always had a great experience with Greg and his staff. I would highly recommend Greg to anyone for their insurance needs."