State Farm® Insurance Agent Greg Duncan

"Very good and outstanding Insurance company Greg Duncan really takes care of his people and is on a personal level with them and his staff is outstanding to work with even if you have a random question, they will always try to help you out even if it does not involve with insurance"

"Fast, easy, and clear.
I was upset with a different insurance company with a policy they gave me when I have a perfect driving history.
I was called and an agent by the name of CJ was able to get me a quote better than what I considered fair.
I couldn’t be anymore satisfied with my experience today.
For all drivers with the same perfect driving record I wish you have the same experience like I had today!"

"In a world increasingly dominated by AI chatbots and automated phone menus, calling Greg Duncan's State Farm office is an absolute breath of fresh air.
Greg, Richelle, and the entire team are incredibly helpful every single time I reach out. No matter what I need, I am guaranteed to receive warm, friendly, and prompt service from a real person who genuinely cares. It makes managing insurance completely stress-free.
If you are looking for insurance and want a team that actually delivers outstanding customer care, I highly recommend reaching out to Greg and his crew!"

"Great and dependable service. In a time of automation and AI it’s nice to actually talk to someone and the staff is pleasant to speak with as well. Highly recommend due to the great pricing and personalized service! I recently upgraded to a 2026 Jeep and the same insurance ended up raising my rates right at $5 per month. That’s a win!"

"Great insurance agent great rates on us to work with"

"Always friendly and respectful. Great group of people and always there for you!"

"I love this office. If you ever have a question or need anything, they are on the ball. They are an office that is easy to do business with. Highly recommend. Richelle and Tanya are great:)"

"I have had State Farm insurance for our vehicles since I was 16 yrs old. 44 yrs and counting. I have had only 2 agents.Greg became our agent when our OG agent retired. He and his office have been excellent and are always responsive and helpful. We are so grateful we've had great teams supporting our insurance needs."

"The staff is s wonderful. Any time I call, they are always quick to help and are friendly. I would recommend them to everyone."

"We recently moved back to Council Bluffs after being in Texas for 20+ years. We worked with Richelle and she made the transition of switching our polices so seamless and effortless. She was able to get us better coverage for a lot less than we were previously paying! Couldn’t be happier with the experience!"

"They always have a smile on their face and they're willing to help you no matter what"

"The absolute best place around. I’ve been living paycheck to paycheck for a while and they have always been willing to work with me if I need a few extra days. Very understanding and amazing people here, I’ll never use a different agency because of this team."

"They went out of their way to find more discounts to beat other companies rates. Excellent work and very clear communication."

"Always very helpful!"

"Fast, polite, great pricing, easy to work with."

"CJ was so helpful and very patient, polite and worked with me on everything I needed he listened to me never pushed anything on me heard my needs and wants and the process went smoothly I loved his attitude and him being a person not a script reading robot thank you so so so much CJ you are amazing and truly had me happy with buying insurance lol"

"Great to work with and very helpful in every step of the way"

"Right on top of things. Easy to work with."

"Everyone at Greg’s office is so helpful and efficient! It’s easy to get in touch with them, and they are quick to response to any need."

"Very professional, knowledgeable and caring about my insurance issues! Would recommend them to everyone!"

"Greg and his team have always been very easy to work with and supportive of our family’s needs for the past 13 years. They’ve helped us bundle all our insurance needs, including our home, cars, life insurance for our family of 5, as well as my husband’s business. We’ve had to use our insurance for various things throughout the years and has been a smooth process that benefits us. We wouldn’t trade working with them for anything."

"The ladies at this office are amazing! Very informative, helpful, and kind people. I highly recommend them."

"Greg Duncan and his staff will do there best and help you get what your looking for and I would recommend him and his staff"

"Fantastic and quick customer service!"

"Greg’s office is top notch. His entire staff make every change or transaction easy and painless. They are all very knowledgeable and treat you like family! I moved 90 miles away and chose to still keep my business with Greg Duncan because of the extreme care and professionalism provided by his staff!"