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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chuck May

Chuck May

November 27, 2024

5  out of  5
rating by Chuck May
"I want to thank Rose at Greg Duncan State Farm office for her diligence and persistence and helping me communicate with the State Farm Corporate office during our claim process from this summers storms. She made sure all communications were properly filed and forwarded. Her continued efforts made our experience much easier and to a productive solution. Greg Duncan , his agents and all their clients are luck to have Rose working to make their lives easier. Thanks Rose."
Profile photo of Brenda Salmans

Brenda Salmans

November 26, 2024

5  out of  5
rating by Brenda Salmans
"Fantastic office and great to work with."
We responded:
"Thank You Brenda -Greg"
Profile photo of Joseph Butts

Joseph Butts

November 22, 2024

5  out of  5
rating by Joseph Butts
"They have been awesome at handle any and all questions I have ever had about insurance."
We responded:
"Thanks Joe! -Greg"
Profile photo of Melissa Velez

Melissa Velez

November 22, 2024

5  out of  5
rating by Melissa Velez
"So grateful to Richelle for going above and beyond in providing excellent care and service while purchasing auto and life insurance policies."
We responded:
"Welcome to our agency Melissa! Glad Richelle got you taken care of! "
Profile photo of Shannon Stuart

Shannon Stuart

November 21, 2024

5  out of  5
rating by Shannon Stuart
"Was recommended by a friend by then have recommended him multiple times very efficient Keeps us posted along the way with our claim the wind blew a trashcan into my new car was very quick easy responsive"
We responded:
"Shannon thanks for the review & referrals, we appreciate you! -Greg"
Profile photo of Jack Edward

Jack Edward

November 20, 2024

5  out of  5
rating by Jack Edward
"Very good and outstanding Insurance company Greg Duncan really takes care of his people and is on a personal level with them and his staff is outstanding to work with even if you have a random question, they will always try to help you out even if it does not involve with insurance"
We responded:
"Thank you for the kinds words & review, we appreciate it! - Greg"
Profile photo of Michael Neubauer

Michael Neubauer

November 18, 2024

5  out of  5
rating by Michael Neubauer
"I've been with State Farm for nearly 30 years in Council Bluffs for auto and homeowners insurance. Even when the agent changed I stayed with this agency because of Rose. She has answered questions and provided help when I had claims to process. Greg is always helpful with any issues that might come up."
We responded:
"Thanks Mike. We appreciate your loyalty all of these years! - Greg"
Profile photo of Janis Hunt

Janis Hunt

November 15, 2024

5  out of  5
rating by Janis Hunt
"Personalized help. Just like the good ol days !!"
We responded:
"Thanks Janis! -Greg"
Profile photo of Zach Foster

Zach Foster

November 14, 2024

5  out of  5
rating by Zach Foster
"My family has had nothing but good information and good work from greg and his staff. Very professional and trustworthy in that regard. Would highly recromend to anyone who needed any type of insurance."
We responded:
"Thanks Zach. We have always been blessed with great employees & it started with one of the best ever your grandmother! -Greg"
Profile photo of Michelle Grosskop

Michelle Grosskop

November 13, 2024

5  out of  5
rating by Michelle Grosskop
"Been with Greg since 2022 everyone is so nice. Rachelle/Rose who answers the phones 90% of the time I call to make my monthly payment she is very nice and sweet. She is kind, helpful, so polite and even allows me to make a payment over the phone, and sends me a receipt. They all are very nice and helpful."
We responded:
"Thank you for the kind words & review Michelle! - Greg"
Profile photo of Jolene Odell

Jolene Odell

November 8, 2024

5  out of  5
rating by Jolene Odell
"I have had only the best service with Greg Young and his team! Always quick to answer any questions and notify my withbany changes!"
We responded:
"Thanks Jolene, we appreciate you! -Greg "
Profile photo of Brent Spencer

Brent Spencer

November 2, 2024

5  out of  5
rating by Brent Spencer
"I have been with Greg Duncan State Farm for over a half a decade now and everybody in the office are very professional and kind and easy to work with. All the staff are willing to help you out and they do it in a very timely manner. Rose who answers the phone 90% of the time I call to make my monthly payment she is the sweetest woman and customer service person I have ever spoke with in my life she is kind, helpful, so polite and even though I'm only on the phone with her for about a minute because that's all it takes for her to have it paid and send me a receipt she is always caring while she is taking care of your bill, it's almost like talking to a friend rather than paying your bill."
We responded:
"Thanks for the kind words, Brent! I agree Rose is amazing! -Greg"
Profile photo of Michele Simpson

Michele Simpson

November 1, 2024

5  out of  5
rating by Michele Simpson
"This office is always extremely helpful and friendly. The insurance packages offer great coverage and I feel safer knowing they have me covered"
We responded:
"Thanks Michele! -Greg"
Profile photo of Richard Roberts

Richard Roberts

October 21, 2024

5  out of  5
rating by Richard Roberts
"The whole team is always helpful . I can be question or file a clam. They are the best."
We responded:
"Thanks Rich! We appreciate you! "
Profile photo of Bryce Silva

Bryce Silva

October 16, 2024

5  out of  5
rating by Bryce Silva
"Greg Duncan- State Farm has been great to me everytime I’ve had a problem or whenever I call to make my payments some of the best customers service I’ve had in a while. 10/10"
We responded:
"Thanks for the kind words Bryce! "
Profile photo of debbie carnes

debbie carnes

October 15, 2024

5  out of  5
rating by debbie carnes
"Always so efficient. When you call or go in the office they are awesome!!"
We responded:
"Thanks Debbie! "
Profile photo of S Young

S Young

October 12, 2024

5  out of  5
rating by S Young
"Great team working in Greg Duncan’s office. Always so helpful."
We responded:
"Thanks Sally. We appreciate you! "
Profile photo of Perthedia Berry

Perthedia Berry

October 4, 2024

5  out of  5
rating by Perthedia Berry
"I switched to State Farm a few years ago and I must say it was the best decision I made. They are prompt to resolve questions and situations, friendly and personal, and their customer service is above the bar. I referred several new potential clients and as a thank you I received a $10 local gift card! Thank Tanya and State Farm."
We responded:
"Thank you for your business & referrals! We appreciate your business. "
Profile photo of Kelly McMullen

Kelly McMullen

October 4, 2024

5  out of  5
rating by Kelly McMullen
"I had a great experience! Shout out to Tanya as she was very helpful and easy to work with. Thanks again!"
We responded:
"Thanks Kelly! Glad Tanya took good care of you. "
Profile photo of Derek Chanley

Derek Chanley

October 4, 2024

5  out of  5
rating by Derek Chanley
"Great people and they called me back on time . They gave me Great prices ."
We responded:
"Thanks Derek! "
Profile photo of Joseph Brown

Joseph Brown

October 3, 2024

5  out of  5
rating by Joseph Brown
"Super fast helping with all my issues and very easy to work with."
We responded:
"Thank you Joe! "
Profile photo of Lynn Walters

Lynn Walters

October 3, 2024

5  out of  5
rating by Lynn Walters
"Greg has provided several of my family members with higher state farm insurance at a lower cost!"
We responded:
"Thanks Lynn! "
Profile photo of Tim Steinspring

Tim Steinspring

October 3, 2024

5  out of  5
rating by Tim Steinspring
"Good company to have great people to work with they have always treated me right"
We responded:
"Thanks for the review Tim! "
Profile photo of Melanie Kinney

Melanie Kinney

October 2, 2024

5  out of  5
rating by Melanie Kinney
"I love this company so much my daughter and cousin have joined and are so thankful I told them about it Greg and his staff are so helpful and supportive not to mention very friendly"
We responded:
"Thanks Melanie! We appreciate your referrals and loyalty! "
Profile photo of Rikki Aherns

Rikki Aherns

October 2, 2024

5  out of  5
rating by Rikki Aherns
"Justin is wonderful to work with. Very patient and professional. Glad I switched to State Farm!"
We responded:
"Welcome Rikki! Glad Justin is taking great care of you! "